Encore Online Help
Type in a question and find solutions to common issues using Encore's knowledge based help system.
Encore Tech Support
Phone: 1-800-856-9601
Email: http://support.encore.com/technicalsupport/
ViaCAD Tips and Tricks Book
Full color e-book or paperback book with 280 tips regarding ViaCAD.
Getting Started Tips
PDF guide with some general tips for new users.
Encore Customer Service
Information to upgrade or buy new software.
Phone: 1-763-450-2466
Reference Cards
PDF quick reference cards for ViaCAD (Reference cards courtesy of David Vicks)
2D Tools Card
3D Tools Card
PunchCAD Labs
Download Work in Progress Builds for ViaCAD and Shark
User Forum
Communicate with other ViaCAD users at the PunchCAD User Forum.
Shark FX User Guide
Download the Shark FX user guide as a PDF. (May take a few minutes to download....)
AeroPack (AeroSpace add-on from DARcorportation)

AeroPack is a collection of unique drawing tools created specifically for airplane design and drafting that can also read geometric information from the Advanced Aircraft Analysis (AAA) analysis modules. AeroPack is an add-on enhancement to Shark FX, which is a separate full featured 2D and 3D digital design solutions that provide versatile modeling practices and precision drafting capabilities all within one seamlessly integrated package. AeroPack is distributed by DARcorporation.

Sales, Service, and Support
United States
Italy
France
UK
Germany (Shark POSH)
Germany (ViaCAD AvanQuest)
Netherlands
Japan
HDRI

High Dynamic Range Images (HDRI) is a special image format that accurately specifies brightness values in a scene which create subtle lighting effects without having to specify light positions. Information and resources regarding HDRI and Shark are available at the link below.
http://blog.punchcad.com/index.php/20/hdri

MeshLabs
A Mac/PC free app that has excellent tools to repair and simplify meshes.
MeshLab Site